Not that we want to brag… but really, we kind of need to!
If you’re familiar with AskGamblers Casino Complaint Service (AGCCS), you know our complaint-solving game is strong. But hey… I bet you didn’t know it’s this strong.
When the Road Gets Rough, AGCCS Steps In
One of the complaints with the biggest amount of money involved was a game-changer for our complaint team. The player reached out to us with an issue with Jackbit Casino. The withdrawal that was paused was for $3,311,000. The player shared:
I want to withdraw this money, but there's a possibility of exclusion; my account is blocked. I contacted support and received a reply that the account is blocked for six months due to a review.
Six months is a long time - and over $3 million is… well, a lot. But for AGCCS, it was just a signal to spring into action. After reaching out to Jackbit Casino, the issue was resolved in less than two weeks. What a twist!
Numbers Speak For Themselves
Yep, you read that right: AGCCS has now returned $80 million to players since its launch. Not bad, huh?
But we like to think that this success goes beyond just the numbers. It’s your trust that makes us even prouder. Having the opportunity to help players solve their issues, claim what’s rightfully theirs, and make the iGaming world a slightly safer place gives meaning to everything we do at AskGamblers.
Jackbit Casino Played Fair
Even though this was a major issue, Jackbit Casino reacted quickly and helped resolve the problem. And it’s not their first rodeo - according to our records, this is one of 31 successfully resolved complaints against them.
We tip our hats to Jackbit Casino and hope this trend continues.
