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888 Casino

4.97
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

888 Casino review

  • Online since 1997
  • Excellent proprietary software
  • Multiple languages available
  • eCOGRA Seal of Approval
  • Multiple country restrictions
General info & Latest Promos
Website http://www.888casino.com
Established 1997
Owner 888 Holdings Plc Casinos
Casino Promotion 888 Casino: 100% up to $/€100, 1st Deposit Bonus

888 Casino is a bedrock of the online casino industry, launched all the way back in 1997. Using multiple software platforms, including its own privately developed software from 888 Holdings, the online casino presents an enormous selection of online gambling opportunities. 888 Casino is loaded with casino-style games; plus from a single account, users can jump over to 888 Sports, 888 Bingo, 888 Backgammon and 888-owned 888poker to expand their online gaming experience.

Casino Software

888 Casino has been upgrading its proprietary casino software since it was first developed in 1996. Originally a small but exceptional software platform at the time of release, 888 Casino is now one of the most powerful, sophisticated casino programs in the industry, offering a plethora of games and impressive graphics. The software is available for download, or for instant play in the Flash Casino. The download takes only a moment, but is compatible with Windows PC only (Windows 95 and up). Mac and Linux users will find the Flash Casino to be perfectly accommodating.

Casino Games

888 Casino supplies a massive assortment of fantastic online casino games. Play your favorite table and card games like Roulette, Craps, Baccarat, Blackjack, Crazy Blackjack and Keno, or visit the Online Slots arena, jam packed with classic reels, video slots and progressive jackpots. Several poker games include Caribbean Poker and Pai Gow Poker. The Video Poker selection presents 7 variants with Progressive Jackpots and up to 50-Hand Power Play on certain games.

Promotions

888 Casino promotes a multi-faceted VIP Rewards Program that is as generous as it is easy to enter. Simply collect enough comp points and youíll be climbing the VIP ladder in no time. VIPs receive special Casino Bonus offers, free gifts, prize draw entries and many other spectacular perks delivered exclusively to loyal members of 888 Casino.

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888 Casino Reviews by Players

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Meatspin 9 reviews
Canada

LIKED

There's a nice theme towards the layout of this site.

DISLIKED

When entering a promotional code 90% of the time it wasn't applied to my account. Getting a response from customer support is like pulling teeth as its a very painful wait time to get any sort of result. Your looking at a 2-3 day minimal to hear back from them and at that point, most people have already played thier deposits. I've contacted them numerous times regarding bonuses and have had nothing come back to me, even though I entered them as they were advertised on the correct day they were active. I took a break and temporarily excluded my account and when it was time to play again my account was still disabled. It took about 4-5 times of reaching out to support via site and emails until about 2 weeks later, we're they removed the lock. The game selection is very poor and the level of service is even more so. I don't recommend trying this casino before you have had a chance to try your luck on others with a much higher rating and customer satisfaction review. I can see on this page that others have had similar experiences with support and that dosnt surprise me.
DS23450 3 reviews
Canada

LIKED

Deposited 200usd idebit payment (highly not recommended they don't write back to emails as i had a problem with my account number and wanted to change it) won 100 didn't get paid 25 dollars for bonus not sure if you, although im not sure you needed to meet wagering requirements. When I won I requested 888casino to withdraw through wire transfer but they sent it to idebit account. Major delay never paid since go to real local casinos instead

DISLIKED

I dislike the way they handled my withdraw they didn't direct it to my bank account. I idebit wouldnt respond to emails and requests to my account.
888 CASINO REPLIED ON FEBRUARY 18. 2019
We are truly sorry your experience was not to your satisfaction.

Regarding your bonus statement, please note that all bonuses are subject to wagering requirements; this means that the bonus amount and any winnings obtained with it can only be withdrawn after those requirements have been completed. You can keep track of it by visiting the My Account -> My Bonuses section once you log in to your account.

For more information about our Bonus Policy, please check the following link: https://www.888casino.com/promotions/bonus-policy/

You also mentioned your dissatisfaction about the way your withdrawal was handled. Normally, once you deposit with a method that accepts payments from us, your withdrawal is processed back to that method. We will be happy to review your account and provide you with exact information about your case. We would also like to follow up on the issues you experienced with iDebit support. Kindly email us your username to socialmedia@888casino.com.

You can find more information about our Withdrawal Policy by visiting the following link: https://www.888casino.com/banking/withdrawal/policy/

We remain available if you have any further questions or concerns. Thank you for your time and your membership.

Sincerely,

888 Team
Dsmnd 1 review
Malta

DISLIKED

Worst casino I've ever played, support sucks. operations team will answer you within 72 hours ( business hours ) for me it takes 1,5 week to request a withdrawal, documents take 3 days. It's insanely slow!
Every email you answer on, their response time is 72 hours! does that still exist? Yes it does
888 CASINO REPLIED ON FEBRUARY 6. 2019
Thank you for your review. We are sorry to hear we did not provide you with the best possible experience.

The Operations department has a maximum response time frame of 72 hours as you mentioned. Please understand that this allows them to update each player that has an open case with them. Perhaps in the future we are able to shorten this period.

Regarding the experience with the Support department, we would love to review your comments further. Kindly email us at socialmedia@888casino.com and provide us with the username of your 888casino account.

Our main objective is to ensure the satisfaction of our members and guests alike, a priority which we take seriously. Please accept our sincere apologies for any inconvenience you have suffered.

We look forward to hearing from you soon.

Sincerely,
888 Team

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