Hi, I won around £680 which wasn't bonus money but from direct deposits from credit cards. I tried to withdraw these winnings but was told I couldn't as they were linked to a bonus. Totally false. I had already lost my sign up bonus so this was new money not linked to previous bets. I phoned customer service and was put on hold 3 times for over 5 minutes. The rep mentioned something about waiting 24 hours but no other website makes you wait this long for a withdrawal. Keeping somebody's winnings amounts to stealing in my opinion and am really surprised this company has a licence. Really poor at everything.