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Winner Casino - Wrong banking information

UNRESOLVED
Complaint Info
Disputed casino Winner Casino
Reason Delayed payment
Amount $ 8000
stephane003 Canada
Posted on December 21, 2019

Hi i win 9000 on winner casino i send all the document requiered and everything was approve they said they make the payment but after 5 days i received nothing i go see my email and they said they put the money back into my account because they cannot do the wire transfert and look into my banking info. I double check my banking info and everything fine so i dont know what to do and actually i miss 2000 on my money because i make 2 withdraw first one of 2000 and when i was approve i make one of 6000 and they just put the 6000 back

stephane003 Canada
Posted on December 22, 2019

Hi the total amount its 8000 $ canadian and they said they cannot complete the wire transfert and tell me to look on my banking info but they have the right info ,and they dont offer other method so i dont know what to do ,

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