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Star Games Casino - Won't pay out, closed my account

RESOLVED
posted on May 23, 2015.

Stargame casino wont payout . After i lose 700€ i won 400 € and they close my account . After i sent mail to suport they told i must verify my account and they need documents to verify , i send my document and stil nothing from casino , they stop to answer to my emails and i still didn't get my money ...

AskGamblers
posted on May 23, 2015.

@fb_10­152­940­792­631475,
Any update considering this complaint; thank you?

AskGamblers
posted on July 6, 2017.

This complaint has been reopened due to the declared willingness on behalf of Star Games Casino management to do everything within their power to solve their old complaints. AskGamblers Complaints Team is reluctant to give these old cases one more chance for a successful resolution.

AskGamblers
posted on July 6, 2017.

Dear @fb_10­152­940­792­631­475, 

AskGamblers Complaints Team have been informed by the Star Games Casino Management that you have been already paid. Please confirm if you have received the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. 

Thank you for your cooperation.

Star Games Casino complaints

  • 35 of 36 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 957 USD avg amount

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