Having won 550 euro I went thru the proper channels verification etc. Emailed casino support a number of times. Checked my online banking. Casino cruise is telling my my withdrawl was successful. To contact my bank as to where it is. I've been with my bank for over ten years. Never had a problem. The money isn't there. Sent more emails requesting a reference number. Transaction I'd. No reply. I wagered quite a lot of money at casino cruise. It would appear to me I've been had. The money just wasn't put in my account. Please explain? ??