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Withdrawal still pending, no answers


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By ferry
8 years ago
Message on forum
Dear Askgambler and Mrringo,

I am typing here because my withdrawel is still pending. My account is full verified the 25th of June, so after that i did a withdrawel 3000euro. I did play with a bonus and completed the wager without betting above 5 euro etc. When i click on pending withdrawels it just goes straight to documents i dont know why this is? i did send mrringo a email about this on the 25th of June but dont got an answer back.
My username is: ferro183

Thankful for respons from Mrringo about this matter.

Ferry
Disputed Casino Mr Ringo Casino
Amount €3000

Discussion

User name

Dear Mr Ringo Casino,

Please let us know if there's some update regarding this case.

User name

Dear all,

Please be informed that the internal issues we have been experiencing with the AskGamblers Casino Complaints Service /AGCCS/ system have been successfully resolved and it is now back to normal operational state.

User name

Dear all,

Please be informed that because of internal issues with the AskGamblers Casino Complaints Service /AGCCS/ system we are currently unable to handle your case accordingly. We expect the issues to be handled by March 19th and until then your case will remain with status 'Open'. Until further notice, AskGamblers Complaints Team is kindly requesting you to refrain from further posting to your complaint. As soon as AGCCS is back to normal operational state, you will be informed immediately.

Please accept our sincere apologies for all the inconveniences caused and thank you for understanding.

User name

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

Mr Ringo Casino Complaint Stats

Resolved 47 / 83
Avg. Amount $1,491
Avg. Complaint Duration 9 days
Avg. Response Time 3 days

Mr Ringo Casino Complaints

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