I used a free bonus to play at jollyseven and wagered it successfully, and in Jolly seven's terms it said maximum withdrawal from free bonus is 100 euros. so I completed their id verification and had my account confirmed. I first submitted a withdrawal request for 100 euros on 10th april. Days later they approved it, and sent it, but minutes later cancelled it, saying my bic code was wrong. I changed the details and tried to withdraw again, only to have my request cancelled with no explanation. My next 3 withdrawal requests were also cancelled by the casino. My last withdrawal request was made on 16th april and is still pending. I have sent the casino 7 emails which remain unanswered and have been promised twice by live support that my withdrawal will processed by the end of the day, which never happened. On the homepage of jollyseven it states 'withdrawals every day' and 'fast customer service' which, in my personal experience is a very false claim indeed!