BTC Casino - Withdrawal Issues and poor support

djmackphunk United Kingdom
posted on October 19, 2015.

I submitted a withdrawal request for 100mBTC over a week ago and it is still pending. The site says that all requests are processed within 24 hours. Support keeps telling me to wait and that withdrawals are processed in a queue but I had a withdrawal for 200 mBTC that was processed 3 or 4 days ago that I submitted AFTER the withdrawal for 100 mBTC.

posted on October 23, 2015.

Dear @djmackphunk,

Any update regarding your complaint? Thank you.

djmackphunk United Kingdom
posted on October 25, 2015.

Still giving me the run around with the occasional lame, empty, and (probably) fabricated excuse thrown in for good measure.

djmackphunk United Kingdom
posted on October 27, 2015.

They finally paid out yesterday. Avoid this casino if you don't want to wait an extended period of time to recieve any winnings.

posted on October 28, 2015.

Based on player's last comment, we consider this case as resolved and it is now officially closed.