Excessive delay on withdrawal
I made a deposit of 100 euros and win another 100 euros bonus.
After completing the rollover, I asked for a withdrawal on November 19 for a value of 2000 euros.
On November 28, the company canceled my order. They alleged that I did not send the documents. My account was already verified. I chatted and re-ordered the same day.
I have not received my money yet. The company no longer responds to my emails.
I have been there for 10 days without knowing the reason for this delay.
After completing the rollover, I asked for a withdrawal on November 19 for a value of 2000 euros.
On November 28, the company canceled my order. They alleged that I did not send the documents. My account was already verified. I chatted and re-ordered the same day.
I have not received my money yet. The company no longer responds to my emails.
I have been there for 10 days without knowing the reason for this delay.
Mr Ringo Casino Complaint Stats
Resolved
47 / 83
Avg. Amount
$1,491
Avg. Complaint Duration
9 days
Avg. Response Time
3 days
Mr Ringo Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 44 out of 79 complaints in this category have been resolved.
This operator's average complaint duration is 9 days, while the average duration across all operators is 8 days.