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Withdrawal delayed for more than 2 months


I requested two withdrawals with a total amount of 915€ on April 8th. The first withdrawal arrived at my Skrill account on May 15th. The second withdrawal is still outstanding. I made a third withdrawal of 1503€ (entire remaining balance) on June 5th, which hasn't been processed yet either. The total amount Mr. Ringo still owes me is 1971,84€.

My account is fully verified and I made several successful withdrawals before April 8th. The Mr. Ringo customer support has been contacted a number of times and keeps telling me my withdrawals will be processed soon.
Disputed Casino Mr Ringo Casino
Amount €1971.84

Discussion

User name loyalty-level-2
Dear Ask Gamblers Team,
Dear Mr. Ringo Representative,

I just tried to log in to my Mr. Ringo account to check the current status of my withdrawals. Unfortunately, I'm not able to access my account with my username and password anymore.

Please let me know why my access has been restricted and when I will be able to log in to my account again. Furthermore, I would like to know a definite date when I can expect to finally receive my withdrawals. I have been waiting for almost 4 months now.
Ringo Login.png
User name

Dear Mr Ringo Casino,

Please let us know if there's some update regarding this case.

User name loyalty-level-2
Dear Mr. Ringo representative,
Dear Ask Gamblers Team,

I can confirm that I received another email form Mr. Ringo's legal department.

Unfortunately, my requested withdrawals are still outstanding and I haven't been given a specific date when they will be processed.

I really hope Mr. Ringo will process my payments promptly.

Screenshots of today's email and my answer are attached.
Screenshot Ringo.png
User name
Good afternoon Goldrush12,

I have been notified by the department that they have written a mail to your inquiry. I trust that your current situation is being handled at the current time, yet I will notify you as soon as I recieve any information aswell.

Kind regards

Mr Ringo Casino Complaint Stats

Resolved 47 / 83
Avg. Amount $1,491
Avg. Complaint Duration 9 days
Avg. Response Time 3 days

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