I cashed out on 6/24/16 for $1,000 at Vegas Strip Casino, and sent all of the required authorization paperwork (authorization form, copy of utility bill, copy of drivers license and copy of my Visa Card.) My withdrawal was declined due to absence of paperwork on 6/28/16...So I called customer service and was told to resend the papers, this time to the manager, which I did. I resent again on 7/10/16 for the 3rd time and have not heard anything at all from the Casino, my money still sitting unprocessed in my account...
Please ask them how much longer until they process and pay me my withdrawal, and mail me my check. Thank you so much for your help!
Marjorie A *********