I requested a withdrawal of winnings ($3000 of $4000 actually won over coupon amt) and on the 10th day when approval should have happened I received an email that it had been declined. It also said my account had been randomly selected for a security check! I have been approved and made successful withdrawals ( 3-4 this year) with no problems. Nothing on my account has changed so I don't understand the issue. I spoke with live chat and was told it could take up to 60 days for my account to be reviewed and that I would be notified. This is ludicrous!