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Slots Magic Casino - Withdrawal declined and documents not verified without any further info

RESOLVED
Complaint Info
Disputed casino Slots Magic Casino
Reason Declined payment
Amount € 4000
Posted on February 22, 2018

I've sent all my documents mulitiply times and emailed this site many of times they sent me email s to say my documents have been verified and then they email said congratulations on my winnings but I kept getting an email saying withdrawal cancelled I've sent them everything they need this is just terrible I've 4000 euro in my withdrawal and I've done everyting they have asked I want to know when my money will b in my bank my user name is johner777777 I won fair and square and have all d email s screenshots that yous sent me what's goin on here

Posted on February 22, 2018

Tank you for your feedback. i checked your account and i see you uploaded the correct documents last night so all of your winnings have now been paid. Nice win

Team SlotsMagic

AskGamblers
Posted on February 22, 2018

Dear @Johner777777,

Please confirm if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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