Ag Awards

Cherry Red Casino - Withdrawal complaint

Complaint Info
Disputed casino Cherry Red Casino
Reason Delayed payment
Posted on May 16, 2014

my withdrawal request has been "under review" since 8/20/12. according to their rules, this should take a few minutes. live chat has told me everything is approved, yet i do not get my withdrawal amount.

Posted on August 29, 2012

Hi Mytim01,

Thank you for reaching out. Cherry Red Casino withdrawals take 10-14 business days to be sent. Your withdrawal will be marked 'under review' until it is sent out at which time the status will be changed to 'processed'. You may e-mail withdr­awa­[email protected]­che­rry­red­cas­ for more information about your specific withdrawal.


Cherry Red Casino

Posted on September 5, 2012

received email from Tara at cherry red casino claiming there is a two week delay. in this day and age, why must there be a delay

Posted on September 9, 2012

Hi Mytim01,

Again, we apologize for the delay! We are working as fast as we can to get your withdrawal sent to you. Please contact withdr­awa­[email protected]­che­rry­red­cas­ for any further questions!

Kind Regards,

Cherry Red Casino

Posted on September 17, 2012

 mytim01, any updates?

Posted on September 21, 2012

 Can we close this complaint?

Posted on September 26, 2012

 Due to inactivity of submitter, this complaint can be considered withdrawn and case solved!

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