I hope I can get this matter resolved as I can't believe what has happened.
I actually contacted a Karamba casino and spoke to a ladie called Christine, I queried if I could play any game including roulette with bonus money she confirmed I could play any game I like as it was my money as well however any money I spent would not count towards wagering requiements, which is fair enough!
I won about £2000 after playing roulette and then knew I would have to start wagering some money in order to cash out. I then wagered over £4000 on a slot machine which afterwards alloud me to cash out my total winnings £4031.00 I was extremely happy at this point! I even received an email congratulating me and asking for a picture and review for there website!!
A few hours later I receive an email advising my refund has been declined and they had stolen my winnings back from me and just refunded my original £100!!!!! Absolutely fuming at this point as you can imagine as i had won this money fairly and by the rules!
I then contacted the gambling commission who also beloved this was being treated unfairly and should definitely take this further, there was nothing to tell me I could not play roulette I knew this wouldn't count towards wagering requirements however nothin to say I couldn't still play!!!!!
Please get this resolved Karamba!