Winner Casino Withdrawal Issues

posted on October 21, 2013.

I recieved a free £10 casino bet

I passed the requirements to withdraw winning of up to £200

I was then asked to send documents to prove i was who i was and stayed where i was claiming.

All this was passed with no problems.

It has took winner casino 3 days to process with the withdrawal from tuesday to friday.

They have said it is waiting for my bank to credit, now this is the problem after speaking to my bank they say there is nothing waiting and when payment made to my visa debt card it should be in my bank within 48hrs.

I am starting to feel that i may lose out on the winnings after being made to make a £50 deposit into the account to be able to withdraw the funds

Its a terrible service, it might look easy to use etc but it is nothing like william hills or ladbrokes, betfred etc

posted on October 22, 2013.

Dear Tamsco82,

We have managed to locate your account with us and we have reviewed your concern. We would like to congratulate you on the winnings that you have managed to accumulate. We are glad to see that you had profitable time in our Casino.

We can confirm that there is an approved withdrawal request in your account - it will be only a matter of time for you to receive your funds. We would also like to inform you that your withdrawal has been reviewed and processed within the official time frame that we have stated for our customers. The time needed for you to get your funds after we have processed the withdrawal is takes up to seven business days.

Rest assured that you will certainly receive your winnings. We also hope that you will keep your winning streak going.


Winner Casino