Hello, a few days ago, I opened an account at the Casino winners.com. All well and good, I played and I even won.When I wanted to cash up my wins, they were asked to make an initial deposit, what I did with my visa card. 'Everything went normally, they recorded their payment, they told me that I can make the withdrawal, they have also helped in this respect and in the end I made a withdrawal of 250 euros.In their ''terms and conditions''a withdrawal is made in maximum 3 business days...I waited 3 days ! in the last day (at the end) they sent an email in which they ask me for a copy of a document of identification ( ID proof ) ... I sent this email...and from now they are starting to use delay tactics : First: they tell me that they received the email, but it's no good ( my identity card,that i use to travel in any country of the European Community is not good), I asked, why? they answer : ''because we dont want a copy (pdf) we want a photo (jpeg) . Okay ,i send 3 difrent pictures ( from diffrent angles) ,but now they say that have not received anything and ask me to wait till they will contact me! I'm going to wait but the only problem is that if they will forget to contact me in 7 days my withdraw will be cancelled .This is a quote from the email that i have recived from winner.com : ''In the event that we do not receive the requested documents within 7 days, the amount of your withdrawal request will be returned to your account balance until you have complied with the aforementioned request.''
Finally, I would like to recommend it to anybody playing on this site to be careful because if you lose there is no problem ...but if you win is very hard to withdraw your winnings !