my account has been blocked my password changed i cannot get hold of anybody to have my funds put back into my account cant access anything would like my money being put back on my visa card thank you
Disputed casino | Winner Casino | |
Reason | Account closure |
Dear walker666,
We have performed a full-scale investigation into the issue and have not found anything to be problematic with your player account whatsoever.
Perhaps it is possible that you are entering the incorrect password when trying to log in? We would like to assist you but cannot change or reset your password unless specifically requested to do so.
We invite you to please send an email to support.casi[email protected]winner.com requesting a password change, which we will be happy to do for you. Hopefully this should solve the problem.
Thank you for your continued patronage, and we look forward to assisting you further and seeing you back again at Winner Casino soon.

Dear @walker666,
Please let us know if there's an update regarding your ongoing complaint.

Dear @walker666,
Please confirm if you may access to your account and if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.
Thank you for your cooperation.
Winner Casino Complaints
- 36 of 92 resolved
- 3 days avg response
- 1 month avg complaint life
- 3,700 USD avg amount
-
Unresolved
Winner Casino - Wrong banking information
$8,000
Unresolved
Winner Casino - Wrong banking information
Hi i win 9000 on winner casino i send all the document requiered and everything was approve they said they make the payment but after 5 days i ...
-
Resolved
Winner Casino - Not paying my winnings
$1,900
Resolved
Winner Casino - Not paying my winnings
I won 1900 at this casino I have for the past 5 weeks tried to get my winnings every time I do a withdrawal it gets reversed I have contacted my bank ...
-
Unresolved
Winner Casino - Refusing to Accept POA Document
£1,888
Unresolved
Winner Casino - Refusing to Accept POA Document
Winner Casino have provided me with the worse customer service I have ever known, I won a small amount of £1888 in the casino wallet, and they asked ...
-
Unresolved
Winner Casino - Unable to make withdrawal
€2,500
Unresolved
Winner Casino - Unable to make withdrawal
I have made my first deposit of 2500 Eur on 29. October and played a little bit of poker that day. I needed my money and I have made withdraw request ...
Have trouble with Winner Casino?