Ag Awards

Will Not Pay Casino 770

Complaint Info
Disputed casino NetBet Casino
Reason Delayed payment
Amount £ 610
nikkinoo United Kingdom Message
Posted on July 29, 2015

I have sent so many email, I am at my wits end. I have spent a small fortune , they owe me £610.00. I have been sent the payment agent email to say , payment processed. Money will be with my bank 2-4 days. Ha ha laughable really. So far emails over 10 days, and still no money, and thats after the waiting 4 days. I have no doubt that the emails they send back are being written to waste more time. Wish these sites would just be honest, but then again, no gambling site really is. I am in need of this money right now, I cannot believe they make you wait this long for it. All the other complaints I have read about them, just goes to show, they are trying to hold onto my money for as long as they can. Please help

Posted on July 22, 2015

This case has been reopened upon casino’s request and we would like to give it one more chance for a successful resolution.
We have been informed by the casino management that your payment was successfully processed. Please confirm.

Posted on July 25, 2015

It's a nice practice to confirm if your complaint is resolved or not, thank you.

Posted on July 29, 2015

Based on the evidence we received from the casino management, we could confirm that player was paid in full. We consider this complaint resolved and closed.

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