Previously played at SilverOak casino., and got lucky and won $3,643.00 On 04/23/2015, I requested two bank wire withdrawals of my winnings in the amount of $2,500.00 and $1,143.00 On 04/05/2015, my $2,500.00 withdrawal request was approved and split in half without my consent to half $1,178.00 The other half $1,178.00 was placed into the withrawal box pending approval. My second withdrawal for $1,143.00 was changed to a check withdrawal without my consent. Why??? All this is very confusing, prolonging payments, splitting withdrawals, etc. On 5/8/2015, i tried logging into my account and i was not allowed. A pop-up message instructed me to contact Silver Oak Casino customer service. And i called the casino , and they had no answer for me. They said for me to call back on monday. I am a single mom, and my world has been shaken by this as i have spent a lot of money at Silver Oak casino. My account was closed without cause. I am requesting that my winnings in the amount of $3,643.00 be sent to me via bank wire in full, immediately, without delay, and without being split.
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