I played here and did not receive a welcome bonus. Support could or would not add the bonus for me manually too so I decided to withdraw 870 euro after a lucky streak.
Now they want I send my documents for verification to a gmail account. I am more than willing to send in my documents, however I will not send them to a gmail account since I consider this to be highly insecure.
I uploaded my documents already through live chat, but the support agent would not accept them and again told me to send the documents to the gmail address.
Please Voltcasino, find a way to verify my account and pay me my winnings!
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