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VegasBerry Casino - Changing rules after withdrawal request

UNRESOLVED
juntmik Finland
Posted on January 26, 2019.

I deposited on 11th january 150euros and got deposit bonus. The bonus had usual wagering and I finished it. When I wagered bonus I played 2 slots and I checked on same day what slots are not allowed. Go bananas was not forbidden. I won 3560euros. The casino changed bonus rules after I wagered bonus and after I requested withdraw. Now they removed all winnings for breaking rules because I played go bananas slot.

Go bananas was not forbidden when I played, they added it afterwards. Bing cached page still has page saved and it has NO go bananas forbidden.

Please go to bing cached page and check for yourself.
http:/­/cc.bi­ngj.co­m/c­ach­e.a­spx­?q=­htt­ps%­3a%­2f%­2fw­ww.v­eg­asb­err­y.c­om%­2ft­erm­s-a­nd-­con­dit­ion­s&d=5026771405967587&mkt=en-US&setlang=en-US&w=2IW8ZWt9ElXt6SlbI1mqVNQfeR_V8Prh

VegasBerry Casino complaints

  • 9 of 13 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 1,802 USD avg amount

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