VegasBerry Casino - Delayed Withdrawal 3 Months

posted on September 21, 2015.

I requested a withdrawal of €2,000 on 12th June 2015. I have not received payment despite chasing the casino multiple times via email and live chat.

posted on September 24, 2015.

I have received payment of the €2,000 I requested 3 months ago today, out of the blue. I have another €1,735.50 in my account which I would also like to withdraw, which I have now requested. I would like to keep this complaint open until I have received my balance in full.

posted on September 28, 2015.

Can we close this complaint as resolved?

posted on September 28, 2015.

NO you cannot, as I still have an outstanding withdrawal request of €1,735 and I do not want to wait 3 months to receive it!

posted on September 28, 2015.

My remaining withdrawal has been paid today, so this complaint can be closed. Still no explanation from Vegas Berry on what the delay was, so I will not be playing there again.

posted on September 29, 2015.

Based on player's last comment, we consider this case as resolved and it is now officially closed.