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Vegas Strip Casino -No payout

RESOLVED
posted on May 16, 2014.

I Play about 5 hour. and i win 108euro but casino not make payout please check.

A site operator will be with you momentarily.

Hi! Thank you for using our LiveChat Service. This is 'Michael'. Please verify your Email and Phone Number so that I can assist you.kotanidis:

kotanidis: Username:

kotanidis: phone

Michael: Thank you for the information!.

Michael: How may I assist you?

kotanidis: can i cansel withdraw with neteller and make withdraw with wiretransfer?

Michael: Unfortunately this is not the case cause you redeemed free chips after free chips, that is not allowed as per casino rules stated on our web site, you can use all the free chips we send but one per deposit made, not free chips after free chips

Michael: Also can not cash out on first free chip

Michael: For your reference here's a link to the terms and conditions page of our website:

Michael: http:/­/ww­w.v­ega­sst­rip­cas­ino.co­m/r­ule­s_p­rom­o.php

kotanidis: yes but i have complet play bonus

Michael: Sorry casino terms will not allow to cash out , that is play balance

kotanidis: after all i can't make payout?

Michael: Sorry no you also played consecutive free chips

kotanidis: casino give me 50$ i make it 10.000$ and after playing 5 HOur the whidraw is aceptet

kotanidis: please check my acount

Michael: Yes , buit casino terms will decline that request

kotanidis: why?

Michael: can not cash out on free chip and you played 2 consecutive free chips

posted on June 21, 2013.

Dear Player:

It seems like you redeemed 2 Free Chips in a row which is not allowed.

On 5/21/2013 5:01:43 AM you redeemed a $50 Free Chip

On 6/19/2013 9:50:46 PM you redeemed a $100 free Chip

Vegas strip Casino Rules clearly state is not allowed on the rules http:/­/ww­w.v­ega­sst­rip­cas­ino.co­m/r­ule­s_p­rom­o.php

Please accept our apologies

ReferCasino Affiliate Program

posted on June 24, 2013.

Dear AskGamblers:

Please close this issue since as explained before player redeemed mult free chips in a row and also spent the money on his balance. Actual balance is zero

Thanks

ReferCasino Affiliate Program

AskGamblers
posted on June 28, 2013.

AskGamblers Complaints Team has been provided with enough information and evidence on behalf Vegas Strip Casino management in regards of this complaint to confirm and justify the casino actions.

Based on the above, AskGamblers Complaints Team consider this case as Resolved and it is now officially closed. In case of a disagreement with our decision we remind player that further assistance on this matter could be requested from the relevant regulatory body.

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