Ag Awards

Royal Ace Casino - Unable to get paid 2500.00 owed to me

Complaint Info
Disputed casino Royal Ace Casino
Reason Delayed payment
Amount $ 2500
Posted on July 16, 2014

I have sent a number of e-mails to try to collect my winnings of $2500.00 from royal ace casino. they do not responed and will not pay out my winings

Posted on September 15, 2011

Hello "jschaffer4"

I am initiating a search on your account to determine the nature of this issue. Please allow 2-3 days and I will post back here to update you and this thread.


Royal Ace team

Posted on September 15, 2011

Hello again "Jschaffer4"

We have confirmed that your withdrawal has in fact been processed and has not been denied.

The payment has been sent to our processor to issue a check to you. As soon as the check has been issued they will send us a tracking code which we will then be able to provide to you. We expect that the tracking code will be available in the next couple of days.

Best regards,

The Royal Ace team

Posted on September 20, 2011

Any updates on this? Please let us know so we can close this complaint in a proper way.

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