Not paying my winnings
hello, i am writting after 1 month waiting www.winner.com to give my winning money , i register at winner.com and i took the no deposit bonus 30 euro , i play with this bonus and at one hour i complete the roll over and then i make my deposit as the conditions says , then i try to widraw my money as they told me at chat as i have complete the bonus ! but i cant they block my widraw. i spoke with them and told me that when i verify my account i can make my widraw, then they remove all my winning money , i spoke with them again and told me that when my account is full verified they will give my winnings back , then i recieve a mail that my account is fully verified and since then i spoke them every day and told me that the will sent me an email for the update... i am waiting over a month and still nothing
Winner Casino Complaint Stats
Resolved
36 / 92
Avg. Amount
$3,700
Avg. Complaint Duration
45 days
Avg. Response Time
3 days
Winner Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 24 out of 60 complaints in this category have been resolved.
This operator's average complaint duration is 45 days, while the average duration across all operators is 8 days.