Complaint #9
SuperCat Casino
Not processing withdrawal for more than five days
6 years ago
The epic with this casino has been going on for 5 days. The story is very exciting. With managers' calls, Yandex verification for 5 days and promises to make payments within 36 hours (no). On March 9, 2020, about $ 2,300 was won in this casino. (First, 45,000 rubles and then again, which led to such an amount)
-On the same day I put a request for a withdrawal of 45K and wait ... Money ... but I waited for the casino manager to call, who told me about everything beautiful, how fast they deduce and that it will help with the conclusion. It is only necessary to verify (what I had previously asked about in the casino chat, which they naturally spoke of - probably not necessary). Okay. I have been playing for a long time, so it's not a problem for me to send docks. Sending ... I'm waiting. The next day - The application in the casino is rejected (THERE IS NO LETTER FOR ANY MAIL) .... I am writing to chat. Answer: "And you need to redo Yandex screenshots, grab more information." OK, not a problem) I redid it, sent it, made a new request for withdrawal and joyfully ran to the pool (no). Applications are considered up to 36 hours, so we are waiting. The next day I go to the casino - APPLICATION DENIED. There is, of course, no letter. I am writing to chat. Answer: "You did not send Yandex the same." Any other person would already, most likely, start spreading the chat and the manager (there is a telephone after all) =)) GOOD! I send it again to the mail and duplicate it in the chat. I put ON again a request for withdrawal. Yesterday (March 13), the manager calls - "Your Yandex was verified, wait for the first tranche by evening." YES!!!! (NO) Today is March 14th (43 hours have passed since the last application) - there is no money and is not predicted. (Most likely they don’t output on the weekend) The chat now explained the NEW rule why there is no output - MANY APPLICATIONS. To my question - when to wait approximately - DO NOT KNOW ANYTHING (do not write here =))
The essence of the claim is to get a conclusion that has been delayed for 5 days. The casino could make indulgence and withdraw quickly. Once 5 days nothing and the last application 43 hours + - for some reason, too, is not processed.
-On the same day I put a request for a withdrawal of 45K and wait ... Money ... but I waited for the casino manager to call, who told me about everything beautiful, how fast they deduce and that it will help with the conclusion. It is only necessary to verify (what I had previously asked about in the casino chat, which they naturally spoke of - probably not necessary). Okay. I have been playing for a long time, so it's not a problem for me to send docks. Sending ... I'm waiting. The next day - The application in the casino is rejected (THERE IS NO LETTER FOR ANY MAIL) .... I am writing to chat. Answer: "And you need to redo Yandex screenshots, grab more information." OK, not a problem) I redid it, sent it, made a new request for withdrawal and joyfully ran to the pool (no). Applications are considered up to 36 hours, so we are waiting. The next day I go to the casino - APPLICATION DENIED. There is, of course, no letter. I am writing to chat. Answer: "You did not send Yandex the same." Any other person would already, most likely, start spreading the chat and the manager (there is a telephone after all) =)) GOOD! I send it again to the mail and duplicate it in the chat. I put ON again a request for withdrawal. Yesterday (March 13), the manager calls - "Your Yandex was verified, wait for the first tranche by evening." YES!!!! (NO) Today is March 14th (43 hours have passed since the last application) - there is no money and is not predicted. (Most likely they don’t output on the weekend) The chat now explained the NEW rule why there is no output - MANY APPLICATIONS. To my question - when to wait approximately - DO NOT KNOW ANYTHING (do not write here =))
The essence of the claim is to get a conclusion that has been delayed for 5 days. The casino could make indulgence and withdraw quickly. Once 5 days nothing and the last application 43 hours + - for some reason, too, is not processed.
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