I was awarded a 400% bonus up to 800gbp when I deposited 200gbp of my own money, I checked the bonus code was valid with a chat rep who confirmed it was, as it was via an affiliate link I was a little unsure, anyways once you hit visit the casino button on the link it brings you to the supercasino home page where you can look at the promotions and the wagering, it clearly states the wagering is 25x deposit and bonus ie in my case 25,000, i PLAYED and luckily got my balnce up and thought I would check the wagering where I was flabbergasted to see it had doubled !!! and I was asked to wager 50,000 ????
I got back on chat and was told by the same lady I spoke to before I deposited that it was indeed 50x dep and bonus, I argued that I was not informed of this wagering befire I accepted this bonus ie by her or a pop up message like in other casinos do....I said unless you have written confirmation in your terms for the offer or you verbally inform me of this before I deposited how can this stand ?? the only viewable terms on the site say quite clearly 25x dep and bonus, she instigated that the affiliate link should show the terms of the offer but they dont and quite frankly I dont think that is their job too.
I was not aware of this wagering and by law the casino have to have written confirmation of the terms for each offer by listing on the website or being told verbally on chat...I was jus told by the chat rep that '25x dep and bonus is an example of wagering' which is a pretty pathetic excuse...terms and conditions are written for a reason and not for 'example' and I feel like they are making up wagering as they go along.