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Still waiting for my winnings


I went to this casino because of a bonus that was emailed to me. So I joined Raging Bull Casino and my experience playing was a good one, I even managed to play through their requirements, I think the play through was like $10,000, not completely sure but it was some ridiculous amount. EVERYONE NEEDS TO MAKE SURE YOU READ THE REQUIREMENTS FIRST! I never thought my deposit of $50 plus the bonus I received would be enough to play through that much. I managed to do it so when I was at $395 I wanted to withdrawal. The first person I spoke to which was in live chat told me it would take 48-72 for my money to be paid. He made it sound like in 48-72 hours the money would be put into my bank. Was I ever wrong...Finally July 25th I was told the payment was paid out and it would take 5 - 10 business days for my winnings to reach my bank account. August 8th came and went and I never received a thing, that was the 10th business day! Now every time I email them I get the same thing..."just be patient the money will be in your account any day now..." I have even asked them to look into it, to find out exactly where the payment people are in terms of paying me but then never look into it and tell me. We should have access to an email address for the payment place so we can talk to someone there. One picture I posted shows the amount of times I have emailed them! Not one email has given me a straight answer! It's bad enough I had no clue that they take the bonus they give you when you deposit back so now my $395 US is just $245 US. I'm already worrying that if I ever do see my money it won't be the converted amount. I'm in Canada so right now $245 US is about $316 Canadian. So just a little over $300 should hit my account.
PLEASE I need your help...I have seen so many people on here get helped through this site...a friend of mine got help through you that is why I came here...
You probably get a of of requests but this is urgent. That money is badly needed.
winnings withdrawal.jpg emailing support constantly.jpg 5 to 10 working days.jpg supportaug 10.jpg support aug 20.jpg 03285191222396a79805febb152d8cd98b.jpg 176c5af9d104d309d688e70806a7ffbbbf.jpg
Disputed Casino Raging Bull Casino
Amount $245

Discussion

User name loyalty-level-2
NO THEY HAVEN'T PAID ME! I have been emailing them a few times a week for the last 2 months...every time I was getting someone telling me that my payment was paid on the 25th then end it with have a great day hope to see you at the casino :)
I lost it...I sent them \my banking records for the last 2 months to prove I haven't received a dime and told them about this complaint and said they might want to resolve things. That's how they knew to reopen it I told them too.
Attached are some of the last emails where I talk to support and then a call center supervisor, I realize companies hire these people to do their work for them but should I not be talking with someone who is actually affiliated with the casino? Not a call center who isn't even in the same country as the casino. After Gabriel, the call center supervisor, told me that they were getting an ARN number to locate the payment I haven't heard back until this site told me it was resolved!
I'm getting seriously upset with this casino...obviously they have someone on the payroll who is a thief! I don't accuse anyone lightly either I have thought about this. They think they paid me...I proved they didn't but they can't find the money?? What more do they want...my online banking? To see my records weren't altered? I'll give it to them. I'm not rich I need this money
one of the emails.jpg one of the emails 2.jpg one of the emails 4.jpg
User name

Dear all, 

Kindly notice this complaint is being reopened following the declared willingness on behalf of Raging Bull Casino management to do everything within their powers in resolving their outstanding AGCCS cases. AskGamblers Complaints Team will gladly assist by giving any of these old cases an additional chance for a successful resolution.

@dmacarthur,

AskGamblers Complaints Team have been informed by the casino management that your payment was successfully processed. Please confirm.

User name loyalty-level-2
No, have still not received anything from them...
DMacArthur
User name
Dear @dmacarthur,

Please let us know if there's some update on your issue.

Raging Bull Casino Complaint Stats

Resolved 590 / 642
Avg. Amount $2,640
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino
Withdrawal Blocked Because Required Wire Method Is Unavailable

Hello AskGamblers Complaint Team,


I am asking for your assistance again regarding my $2,500 withdrawal from Raging Bull Casino, originally requested on August 17, 2026.


I want to clarify that I have been cooperating with Raging Bull and have attempted to follow their withdrawal instructions.


I initially requested my withdrawal through Bitcoin, but Raging Bull told me that because my debit card was my primary deposit method, the withdrawal had to be processed by bank wire.


I then provided my bank wire information for bank as instructed.

Raging Bull subsequently told me that they are unable to process transfers to bank at this time and instructed me to provide another bank account, along with a recent bank statement.


I contacted Raging Bull through live chat and asked why the wire could not be processed and requested escalation. Their representative told me:


“I don't see the exactly reason why we can't do wire transfers at the moment my apologies.”


I have now received another email from Raging Bull dated September 4, 2026, again confirming that they cannot process the wire to bank and asking me to provide a different bank account.


This leaves me in a situation where Raging Bull requires my withdrawal to be processed by wire, but the wire method they require is not available to my bank.


I have therefore asked Raging Bull to make a one-time exception and allow my $2,500 withdrawal to be paid through Bitcoin, since the required wire method cannot currently be completed.


I am willing to complete any reasonable verification required. I am not refusing to cooperate with the casino. I am simply asking for a workable payment method to receive my winnings.


My previous AskGamblers complaint was rejected because I was encouraged to cooperate with the casino's suggested payment method. I want to make clear that I did attempt to follow that payment method, but Raging Bull itself has stated that it cannot send the required wire to my bank.


Requested resolution:


I respectfully ask AskGamblers to assist me in obtaining my $2,500 withdrawal, preferably by allowing Raging Bull to process it through Bitcoin as a one-time exception, or by helping establish another reasonable payment method that I can actually use.


I can provide screenshots of my conversations and Raging Bull's September 4 email confirming the issue.


Thank you for reviewing my complaint and helping me find a resolution.


Kevin

Chart Pointer
90h left
$2,500
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Status solved Resolved
$1,999