StarGames - withdrawal problems

posted on October 9, 2012.

Really strange casino. You log in, you play, you win, you want to withdraw and: ops! the password u used when logging in is suddenly incorect, when confirming that you want to withdraw your money. So u do it again. You log to the site, you go to withdraw money page, u use the same password as before and is wrong! U write to support team and result is just automatic email, informing you, they have got your now the money are kept by Stargames with no possibility to withdraw it....I am decided to spent them there and goodbye forever! This is just black hole, you are feeding, no casino....

posted on October 18, 2012.

Dear Romca310,

I have forwarded your concern to our support team and asked them to look into your query as I am from another department .They would respond at their earliest available convenience, however If you could contact support again at [email protected] mentioning your User name on AskGamblers along with the query again(possibly including the link posted here) this would help to have your query answered. Thank you for your understanding in this regard.


StarGames Management

Star Games Casino complaints

  • 11 of 39 resolved
  • 3 days avg response
  • 1 week avg complaint life
  • 653 USD avg amount

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