Ag Awards

Star Games Casino - Dont pay me

Complaint Info
Disputed casino Star Games Casino
Reason Delayed payment
Amount € 602
Posted on May 16, 2014

star games don't pay s me after 10workin days , i have deposit thousands of euros there and i request pay out for 602 euros, i have sent to them several emails and no answer, the just told me this "Dear Sir, we just checked again with neteller. Your payout got stuck in transmission. We do try to sort this matter out as fast as possible as we hope to be able to solve this problem before the transfer is being averted by neteller due to the delay. We do apologize for the inconveniences and are positive that we can make it.

kind regards

The support Team

is that serius excuse? i also call them every day and they telling me today u ll have ur money, today they told me on our system we see that we sent u the money

is this a serius site? dont think so so be careful.

Posted on July 13, 2017

This complaint has been reopened due to the declared willingness on behalf of Star Games Casino management to do everything within their power to solve their old complaints. AskGamblers Complaints Team is happy to give these old cases one more chance for a successful resolution.

Posted on July 13, 2017

Dear @stargameslol,

AskGamblers Complaints Team have been informed by the Star Games Casino management that you received the payment in question. Please confirm if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Star Games Casino Complaints

  • 35 of 36 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 950 USD avg amount

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