I have a complaint about Golden Riviera Casino, concerning there withdrawal's methods. I wanted to make a withdrawal on last tuesday, but they have deliberately slowing down the proces of paying out, by again and again keep asking me for documents which had proved that I am who I am. And they ask me this not within 1-2 hours, but a day later. At first you must wait 24 hours before you completed the reserve withdrawal process, and then they keep asking you question's about sending documents. At last I thought that friday morning all documents were send. But friday-evening they still had not made the withdrawal compleet. When I made contact they told me that all the person's of the Finance department were not working till monday, so I have to wait for monday. I find this not normal and I think there intentional is to hope that you keep playing with the money you have won. When I can't make a withdrawal from winnings from monday within one week, then I can't called you a Casino.
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