Complaint #84 Slots of Vegas Casino

Casino does not pay, instead they do remove all your money!

By Blackjagger

11 years ago

Message on forum

I used a promotion code to play with a no deposit bonus. I made my playthrough with 400$ cash left. Naturally the 300$ were automatically removed by the system and the promotion ended leaving me with 100$. I used these 100$(my win and thus deposit) without a bonus to play up to 230$. Because i heard some bad rumors about the Casino i expected them to make trouble and probably only cash out 100$. But instead they declined my withdrawal totally and made a manager withdrawal of 230$!!! I have no other words than to decripe this as theft!!! I simultaneously played at the Palace of Chance too and won 105$ and they made me no troubles and approved the withdrawal.....a sister casino! So my question is whats going on with Slots of Vegas? Are you rogues? If so, askgamblers administratos should flag you as scam casino... i read reviews about this casino on 2 sites and they weren't all nice and candy. Thats absolutely no way to deal with new players that want to try you out. 2 attachments one with the illegal manager withdrawal and the other of the manager mail.....its not easy to read and totally weird, its stating that: "A portion of your balance that was removed because it was not eligible for withdrawal.
This amount could be for Bonus funds (which are non-cashable) or because you have exceeded the Maximum Withdrawal Amount on your last bonus, with excess funds now removed."

Neither is true, as explained before and above. I played with my real money winnings not a bonus to the sum of 230$. And this Manager did remove all my money!!! Not just a portion of it!!!

I have never seen something like THIS before!

I am really disgusted.....

Disputed Casino Slots of Vegas Casino

Reason Declined payment

Amount $100

Discussion

Blackjagger

• Austria • 5 reviews

11 years ago

Yeah its resolved i used multiple coupons to get to my winning, however i was not experienced with that kind of online casino games that its custom to deposit after a free bon got used to be eligible for another one. However, this casino still spams me with free coupons and nowhere i can read about their rule not to use 2 freebies in a row, nor in their T&C, but only in their house rules a seperate link at their hp. And i did unsubscrube from their mailing list and this casino still sends me "freebies".

So while i made perhaps a mistake not knowing about that rule before playing they are still using disturbing marketing to misguide new players and send a lot of spam. Its also was listened as rogue casino over at casinomeister. I wonder if this casino pays out anything if it is at their terms? Don't think so. The complaint is resolved for me, also said it there in the complain section, too.

Slots of Vegas Casino

• Representative

11 years ago

Blackjagger,

Again, you are presenting information which is completely false. We use RTG software, as do many other operators. This software does not provide for a block on coupon usage (as you're suggesting). This is NOT 'malicious' software and we are not stealing anyone's time. If you choose not to read the terms and conditions, then this sort of thing happens.

I will ensure that you no longer receive any further offers from our casinos.

Tawni

Blackjagger

• Austria • 5 reviews

11 years ago

Not Recommended Casinos:

Virtual Casino Group
TheVirtualCasino.com
CirrusCasino.com
ClubPlayer.com
CoolCatCasino.com
PalaceofChance.com
PartyCityCasino.com
PrismCasino.com
SlotsofVegas.com
Rubyslots.com
WildVegasCasino.com

Source: http://www.casinomeister.com/rogue/#rogue

This Scam Casino use software that allows to fill out multiple Coupons in a row, the Coupon descriptions and T&C do not alert a player about this. I checked some 100 other casinos and a business model like this is not possible in their software. Yes its the casino's fault using such a malicious software and stealing players time with this. My time is precious and i do no wish to deal with scams in missleading spammable offers in my email account, in any way or form. I ask you to remove all my data in each of these casinos and stop spaming my email account. with all your sister casinos. This is resolved for me.

Slots of Vegas Casino

• Representative

11 years ago

Blackjagger,

Our websites state the terms and conditions, along with our mailers. It is incumbent upon players to check the terms and conditions of any bonus being offered, be it at our casinos or any other casino online. You chose not to read and/or understand the terms and now somehow this becomes our fault.

It's really pointless to argue this further with you.

Tawni

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604

Avg. Amount $3,112

Avg. Complaint Duration 16 days

Avg. Response Time 3 days

Slots of Vegas Casino Complaints

See all complaints for this casino

Disappearing money

On June 15th at 11:37 pm, I deposited $351 usd with the bonus luckystreak350.

I understand the bonuses and read everything, anything over 3.5k will be non-payable. So I was playing and got up to $7.6k in winnings.

The reversal withdraw kick in as approved and took $3,613.50 same day at 11:48 pm

So that left me with 3.5k of my winnings. I withdrew $2500 and a $1000 one.

They denied it on June 18th, and the manager approved a withdrawal that took my real winnings of 3.5k, and it disappeared and never popped up again. Keep in mind, I had 3 other pending winnings from different deposits and bonuses after. They told me it comes out of that, which is a lie.

I read the reviews on how they do this, but they owe me 3.5k from June 15th winnings.

Resolved

$3,500

Worlds Most Frustrating Withdrawal

I’ve been trying to withdraw 2,500 for at least 2 months now. I first tried to withdraw using bitcoin but was denied due to my winnings being won on a debit deposit. Okay, understandable I guess. They only accepted National Banks that accept wire transfers and had a SWIFT code, but I also had to have this account for 30 days and had to have a positive balance. Which of course had to be my own, not joined, account. I did this as well. I submitted all documents just to be told that the bank I sent is not accepted on their end when they have all of the qualifications that were asked for. I even deposited more bitcoin than I deposited through my debit to try and get it eligible to withdraw through bitcoin. Please help!!

Resolved

$2,500

Taking really long to get payed

I won total of $7500 in April 2026. So far I been paid $5237. The remaining $2318 has been stretching it out and not paying me. As of today 05/27 I was told to come back on 6/4 to have my $816 withdrawal escalated if not paid by then. And the other $1502 which I requested to be paid on 04/15/26 has not even been approved by the casino.

Resolved

$2,318

Slots of Vegas delayed payment

Amount 2004 - submitted april 17.

Denied needed update Id.

All docs were then uploaded and verified.

May 6th approved.

May 20th -10 business days still no payout.

Ticket submitted - up to 72hrs to respond per their site.

May 25th - follow up past 72hrs and they want to submit another ticket.

Credibility in question …

Rejected

$2,004

7 to 10 day have past STILL NO PAYOUT

I made a withdrawal of $1001.00 from Slots Of Vegas online casino, and today is actually the last day of the 7-10 days that they make you wait, after it’s been approved. It was approved on May 4, 2026 and nothing has been deposited into my account. I have made withdrawals with this casino before, but they have never made me wait this long to receive my payout. Yes, in the past, they have made it difficult to receive my withdrawal, but once everything that was needed was submitted, they always sent my withdrawal about 3-4 days after. I have given them everything that is needed, and the 7-10 days that they make you wait after it’s been approved have already gone by, today being the 10th day, BUT YET, STILL NO WITHDRAWAL. My account has been FULLY VERIFIED, AND NO BONUS WAS USED, and YES, I am a player from the US. California, to be exact. PLEASE HELP.

Resolved

$1,001

Still waiting on payment

Have a withdrawal that was approved on 4-22-26 was told would be process 7-10 days after 3 weeks waiting.just received email saying payment being reviewed will be processed in next 7-10 days
This is after being denied 2 times sending in 10-15 emails for documents and 1st withdrawal request on 3-9 this seems to be the never ending cycle

Resolved

$1,960

Not paying out winnings and changing rules

I've been playing for years. And was a VIP member. And it has always been a struggle to get paid on time. Always an excuse & false promises.

In the last two months, I’ve been winning & they all of a sudden said they took my VIP away because I needed to play more. Then my payments were due, and I never saw them.

I kept reaching out and getting run around by different people.

Then they started approving my withdrawals and taking them off my account, but never sending them to my Bitcoin account.

Then they erased all my previous transactions in my profile.

I am owed $5745 and have been told for two months every excuse not to pay it.

Very frustrating!

Resolved

$5,745

Refused to wire winnings to a bank they recommend

They refused to wire it to my main bank, then they recommended another one.. I went through months of back and forth.

They finally received all the docs needed and still denied a wire, so I have over 1200 in winnings I can never withdraw because they won’t wire to the bank they in fact recommended.

The only thing I can do after giving them thousands of dollars is to just play my winnings until they’re exhausted and then close my account.

That’s got to be criminal.

How many bank accounts am I supposed to open? My credit score has gone down because of this, and my card was compromised because of this site.

Resolved

$1,200

Withdrawals Delayed And Not Paid Since March

I have been attempting to resolve withdrawal issues with Slots of Vegas since March.

At this time, I have multiple withdrawals pending that have been delayed repeatedly and have not been paid.

Several withdrawals have been sitting since March and April without being processed or completed.

These withdrawals have been delayed multiple times, in some cases four or more times, without clear explanation or updated timelines.

I have contacted support through chat and email on numerous occasions and have not received clear answers or resolution.

My concerns are:

1. Withdrawals are being delayed repeatedly without clear explanation
2. Payments are not being processed within the stated timeframes
3. Ongoing lack of communication and meaningful support

I am requesting:

- Processing of all pending withdrawals
- A clear and accurate payout timeline
- Resolution of all delayed payments

I am seeking payment of all funds owed and immediate attention to this matter.

93h left

$10,348

Past due Withdrawal Approval

I requested a withdrawal of $473.00. The terms and conditions state approvals (not payouts) take 7-10 business days, then another 7-10 business days for payment processing. That is absolutely ridiculous. However I agreed to play there son held me accountable to their terms. But this now over 10 business days and my withdrawal is still not approved. The winnings are from 100% my own money with no bonus attached. The deposit and withdrawal request is from an already approved and verified crypto wallet using bitcoin. It is not my first withdrawal from this site. This should be the easiest approval to process. I want my money.

Resolved

$473