I have redeemed my birthday chip at silver oak casino, it was 50 dollars with a 40x play through which I met. When I inquired about what the limit on the withdrawal was, I was told I was not able to collect the winnings because I may have multiple accounts or received free chip prior to this chip. Its always been my experience especially with the "reputable casinos" that they don't allow you to redeem 2 free chips in a row, and when you try to, you are denied, then send a follow up email as to the reason. I have never had a chip actually redeemed (allowed to go through) met the play through requirements only to be told, sorry that wasn't a redeemable chip! I think its their responsibility to keep track of redeemable chips vs. non redeemable chips not me. If a chip does get redeemed it should be honored.
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