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Won't pay winnings over $7,200


I have tried Numerous times to contact Silver Oak to see when they would pay my winnings.
They keep declining them and won't pay.
I have sent in ALL my paper work.
I am attaching the last 2 months transactions.
I have deposited a lot of money and now they won't pay
6-22-18 1750
6-26-18 2000
6-29-18 1250
7-6-18 2500
7-7-18 2500
7-19-18 2250
Can you please help?
Disputed Casino Silver Oak Casino
Amount $2250

Discussion

User name

Dear @stacyi63,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

User name
Hi Stacy--

Thank you for getting back to me with the authorization form.

You'll be pleased to know that your payment was sent off to our processor, yesterday: 8/7 Paid $1930 for transaction #89521943. I would expect to receive tracking towards the end of this week.

As soon as I have your tracking, I'll be back to update this complaint.

Tawni
User name

Dear Silver Oak Casino,

Please let us know if there's some update regarding this case.

User name loyalty-level-2
I still have NOT receive any info on when my check will be processed.
I once again submitted ALL paperwork.
They once again cancelled my withdrawal and I had to request it again.
Noted above from Silver Oak that I cancelled my withdrawals to play, THIS IS FALSE, Silver Oak cancelled ALL my Withdrawals and they did it multiple times.
They Owe me 2250 as of today.
I was trying to show that ever time I requested a withdrawal, they would wait a week and deny it. NO REASON GIVEN!!
By denying it and making me keep requesting it, they never had to pay my loses. If you don't request a withdrawal, you get a percentage of your loses from the previous week. I deposited a lot of money and they are still playing games!!!

Silver Oak Casino Complaint Stats

Resolved 502 / 522
Avg. Amount $3,699
Avg. Complaint Duration 26 days
Avg. Response Time 3 days

Silver Oak Casino Complaints

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