Ag awards
Login
You are about to go to the Italian version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.
You are about to go to the German version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.

Silver Oak Casino - Closed Account and Promotions via Email

RESOLVED
posted on May 16, 2014.

Silver Oak online casino has banned me from playing in their casino. The only explanation I received is that " I don't fit the player profile they are looking for." Until I get a decent explanation, I will keep complaining. If I don't get an acceptable explanation, then I have every reason to believe that players get barred for winning too much money. I wanted to share with the online gambling community the following: I only played Keno and Slot Machines at this casino. I won some money approximately $3,000. If a player has a lucky streak at this casino, management will bar you from playing further. Honestly, what reason could they possibly have for banning someone who only plays Keno and slot machines? I would like my account to be reinstated; otherwise, quit sending me promotions via my email.

posted on July 22, 2013.

Dear Erik20

We are sorry but Silver Oak will keep your account closed. We have requested the casino to remove your email from the promotions data base.

Best Regards

AceRevenue Team

posted on July 25, 2013.

If the Silver Oak management had any integrity, they would explain to me why my account is closed. Because if is something I did, I don't want to repeat the mistake in any other casinos. Erik20

AskGamblers
posted on July 27, 2013.

 We cannot do anything about casino's decision to close player's account, as it reserves that right, included into their T&C! Complaint solved!

By subscribing you are certifying that you are over the age of 18.

Sign up for +350 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie policy.

Try your luck with top-rated casinos on the market!

You have been inactive for 90 seconds