What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Vegas Strip Casino - Sent documents, 2x over they say not received

RESOLVED
Complaint Info
Disputed casino Vegas Strip Casino
Reason Declined payment
Amount $ 2500
bg1221 United States Message
Posted on March 31, 2015

On 3/20/2015, I placed a bank wire withdrawal for $2,500. On 3/26/2015, my withdrawal was declined. On 3/27/2015, I contacted VegasStrip Casino Live Chat, and a Rep told me the reason why my withdrawal was denied is because i did not send in the account verification form, and other pertinent documents, etc. Well i sent my documents to VegasStrip numerous times, incorporated in these documents was my complete banking information to enable VegasStrip to send my winnings via Bank Wire as i requested. I sent all documents and banking into., to the following VegasStrip Casino email addresses: proces¬≠sin¬≠[email protected]¬≠ega¬≠sst¬≠rip¬≠mai¬≠l.com , suppor¬≠[email protected]¬≠asi¬≠nos¬≠upp¬≠ort¬≠cen¬≠ter.com , ccproc¬≠ess¬≠ing¬≠@ca¬≠sin¬≠osu¬≠ppo¬≠rtc¬≠ent¬≠er.com , credit¬≠car¬≠[email protected]¬≠cas¬≠ino¬≠sup¬≠por¬≠tce¬≠nte¬≠r.com A total of 7 days has passed and is wasted time. Since my withdrawal was denied, i have today on 3/27/2015, placed another withdrawal for the same amount $2,500 I enjoyed myself playing at VegasStrip Casino, but all of this not receiving document stuff is a bit frustraiting, and delaying the sending of my winnings. It would be unfair to have to wait through another pending period for my withdrawal.

bg1221 United States Message
Posted on March 30, 2015

Dear, AskGamblers, please close this complaint, as i received a pop up message from casino "Documents Complete" Thank you

AskGamblers
Posted on March 31, 2015

Based on player's last comment, we consider this case as resolved and it is now officially closed.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy