Self excluded but allowed to play

Unintentional Multiple Accounts on ACTIVE self-exclusion with Cassava Enterprises. Also, relates to Reference # 170517-000524 Firstly I would like to apologise as I didn't know the websites all belonged to the same company if I did then I wouldn't have joined. Anyways, I received an email the over a month ago from Cassava Enterprises alerting me that I had been using another of their sites to deposit and play games even though I self-excluded myself. In all fairness to them, they emailed me I had no knowledge of this before they emailed me and offered me £800 in placed deposits. Then out of curiosity I checked my emails and bank statements and confirmed I had been billed by Cassava Enterprises but then I started seeing other transactions from companies owned by Cassava Enterprises but found out I had spent 1000's in total 888 Casino (Self-excluded) 25/08/2011 - Still active because I haven't had it lifted Foxy Bingo account is still active (£995+ total deposited I was told by foxy) Vegas Spins (£800 in relation to the email they sent) We want bingo another account I can't access now due to the Self-Exclusion but I will But I have e-mailed them about deposits Anyways I was told that all the accounts that were found in my name had been closed but I can still enter Foxy Bingo. With all that said IF I had won and withdrew any of the monies from the above accounts, I wouldn't have been able to keep it as the self-exclusion was in place and they would have kept it. 888 Casino "Peterb26" "raven_effect" "toxic_raven" "raveneffect8" Foxy Casino "peterb34" VegasSpins "Raven2008" Wewantbingo "ravensgonnagetu" Guestlist Bingo "peterb26" The previous email of £800 doesn't cover all deposits made on ALL accounts so I asked them to investigate all above accounts they haven't got back to me in OVER A MONTH and haven't replied to any of my e-mails to this date.

I signed up with this casino and made a few deposits into the account i also sent in relevant photo id and was sent an email stating this had been all verified, I then made some wins and whilst was playing account was blocked i had an email stating that as part of Casava group i had an old account with a different casino that was under cool off period but that cool of period was 6months and that i had to contact them in relation to having that account reopened so they can reopen this as the full 6months passed a long time ago i contacted them and was advised to wait 48rs Ive sent so many emails to all the depts and not had any luck with getting anywhere i have funds in the account and cannot withdraw them this is shocking!!! and no response even after being advised the issue would be resolved