Provided a ton of verified documents. Refused to pay, couldn't provide cards I used at some prior date, I am no longer in possession of said cards, provided copy of current cards. My bank statement clearly states that my address is a PO box. My full name,DOB, social security number several copies of bank cards/statement, more than enough documents to verify my identity. They simply won't pay. I have read many negative reviews about planet7. They have a solid reputation for not paying players.