I have been loyal customer of royal panda. It is more than a year. Mostly i am only losing streak. This year geniuly i won $30000 on live casino.
Casino asked for my debit card copy or bank letter stating that the card belongs to me. I submitted it.
Once i submitted it they asked for bank statement and salary slip which also i submitted.
Then they came back with query why there are so many transactions with a person.
She is my mother. We transfer amount to each other account when anyone is in need. My mom has never transferred more than $400 to my account.
In my bank statement they can clearly verify that which ever amount my mom has transferred it made a return transfer in few days which also i can prove. They are just taking time and delaying the payment process.
Last month i had won around $2500 dollars which royal panda transferred to my account. I used same winnings to play further and won INR 3000000 as luck favored me for the first time.
Now they are asking source of funds from my mom account which is incorrect then also i submitted few of my mom fixed deposit which she has in savings.
Please look into this issue and help me to get the funds.