Royal Panda Casino - Making 2nd time account verification impossible

So I’m out of work and booked a holiday previous to losing my job. I have used my benefit money to try and win a little extra cash to continue paying for my holiday which thankfully has worked. I have cashed out plenty of times from here before without any difficulty and only had to verify my account once before for amounts considerably higher than this one, no problem. I won £1100 last Thursday, nearly a week before I go away, great! I withdrew and used my current holiday spending money to get more things for the kids so that’s half gone! 3 days later when it didn’t hit my account I checked my emails. There it was, verification process. As last time it didn’t seem that bad I provided a months bank statement like they asked which shows my source of income on there. They accepted but then said they needed other stuff, Skrill or neteller account details which I don’t have as I just use my bank card, a wage slip which I don’t have as I’m unemployed, picture of my card, Photo ID and a utility bill. I sent all but the wageslip and Skrill/netwller details with a note explaining why I didn’t have them.
The next day I receive an email saying this wasn’t sufficient and I need to send them proof of wealth.. I explained I am on benefits and the proof is on the whole month bank statement I have sent them. They still don’t seem to be happy with this. I have now provided them with 3 months bank statements and 2 letters from the DWP showing my entitlement along with statements of my previous winnings. I go on holiday on Tuesday and have nowhere near as much spending money as I was assuming this would hit my account with no problems as it has done previously. I don’t know what else to provide. The whole emailing process is too long and they are not specific with what they want. Proof of wealth? It shows my income on my statement so other than send more statements I don’t know what else to do. Checking my net profits on their site they have made a hell of a lot from me over the years and I am by no means ‘UP’ but now they just don’t seem to be in any hurry to withdraw my funds that I desperately need. I even rang customer services to speed the process up and convieniently you can’t speak to anyone from the verification department and the lady didn’t help me at all. She was polite but just generically kept telling me they need proof of wealth...