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Royal Panda Casino - Giving me a hard time withdrawing 106,766 INR

RESOLVED
Posted on 10 December 2018

I won somebig money in royalpanda casino. and I sent all documents before deposit they got verified successfully. and now i want tk withdraw money they arrasking me for more documents.ok then i sent that too.and they too got verified they earlier said ,send documents, as soon as they verifes we will give you your money.but again after those verification theyare asking for any other documents..
they are looting me , they are doing fraud. my all documents has submited then why these peopleare not giving my money .. please help me out these. those are my money and they dont have any right to take my money if they dont what to give my money they should close their so called casino which loots people.. please help....

Posted on 10 December 2018

Dear ARJUNDURGA,

We’ve checked your account and noticed that your documents were verified on the 7th December. Your withdrawal was processed on the 8th December. May we ask if you’ve already checked the e-wallet account that you’ve requested your withdrawal to?

To find out more about your withdrawal, please go to the My account/Payment history section. You will be able to see the process date, amount, payment method and withdrawal status there.

Congratulations on your winnings!

Kind regards,
Royal Panda

AskGamblers
Posted on 10 December 2018

Dear @arjundurga,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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