RealPrize is great, apart from the fact that they just hold your redemptions with no quick processing time.
I love their games and the deal offers. But you can have a pending redemption for days and still be able to cancel it because they don’t want to process it.
It’s been 4 days now, and it’s still just sitting there, no email updates or any movement whatsoever.
It’s frustrating because other casinos don’t seem to do this
AskGamblers
Dear @elsana,
The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
Unresolved
$851
Unresolved
RealPrize Casino - When I email them they do not respond to me
I won $850.91 on February 14th 2026 I redeemed and so far my redemption has been pending. When I email them they do not respond to me there is no chat ...
Resolved
$156
Resolved
RealPrize Casino - Lie and drag their feet hoping to not pay out
Dragging their feet paying my redemption. They make some stupid excuse about having to go through security checks, which is a complete lie, hoping you ...
Unresolved
Unresolved
RealPrize Casino - Says my credentials to login are wrong
I’ve been unable to login to RealPrize for months now because it says my credentials are wrong when trying login. I know my credentials weren’t ...
Unresolved
$10,000
Unresolved
RealPrize Casino - False claim and suspicious events and vip levels rewards
I am writing to express a formal complaint regarding highly questionable practices observed within VIP level program and, more critically, redemption ...
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