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Won't pay and blocked me


I've been playing raging bull casino slots for about 6montgs and only made a withdrawl request about 2months ago. I filled out all their relevant forms etc etc and was told my 1st withdrawl would be expressed so after 4days I spoke to them through live chat and they then told me to wait 7-10 business days. After this time frame I contacted again and they told me to resend my I'd which I did within half an hour of that correspondence, then again on live chat I was told to wait another 7-10days. Everyday I was live chatting them asking if it was sent and everyday they'd say no, then finally I had an Axl J, who promised it would be sent 18th September. It wasn't so again I got on live chat and demanded to speak with someone higher which is when a Tammy < surname removed > joined chat told me they'd fix immediately and I'd get a confirmation email within 10mins so the chat ended and I waited and was sent the same generic email that says another wait of 72hrs and I was then unable to get back online to chat because they've made my username non existent and U have to be a depositing customer to live chat. I've sent countless emails and just continue to get the generated email replys and their phone number doesn't work. I have some screen shots but not sure how I forward them. For $240 it's become a major nightmare and I thought about just letting it go but it's the principal and in not exactly Mrs money bags and I believe this site along with all their sister sites should be held accountable and be shut down and sued. I really hope U can help me please . Julie

Disputed Casino Raging Bull Casino

Discussion

User name

AskGamblers Complaints Team has been provided with enough information and evidence on behalf Raging Bull Casino management in regards of this complaint to confirm and justify the casino actions.

Based on the above, AskGamblers Complaints Team consider this case as Resolved and it is now officially closed. In case of a disagreement with our decision we remind player that further assistance on this matter could be requested from the relevant regulatory body.

User name
Hi AskGamblers--

I'll have a bit more information sent over to you, shortly.

Tawni
User name

Dear Raging Bull Casino,

Please let us know if there's some update regarding this case.

User name loyalty-level-2
Again what rubbish!!! I would personally like to see this proof and I'm not giving up.. I will fight as long as it takes raging bull because your disregard for people putting hard earned money into a company they thought was honest is a disgrace. Lying, giving ppl the runaround and not paying earned winnings is bad enough then you block ppl that is more than just bad customer service the manipulation and fraud. I do have evidence to support my story so I'd be very cautious.
IM NOT GIVING UP

Raging Bull Casino Complaint Stats

Resolved 593 / 645
Avg. Amount $2,633
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 562 out of 607 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.

Raging Bull Casino Complaints

See all complaints for this casino
Misconduct Unlawful Withholding of Winnings
I submitted a legitimate withdrawal request for $1,000.00 USD on my fully verified account (Account ID: 155905469) at Raging Bull Slots.
All Know Your Customer (KYC) documentation was submitted, reviewed, and approved.
All associated wagering requirements, playthroughs, and max cashout terms have been satisfied in full.
No terms or conditions were violated.
Upon an initial withdrawal request, the support staff immediately started mislabeling my withdrawal as a wire transfer and mislabeling my winnings as a result of a coupon and not the actual bitcoin deposit I made from Cash App. They used their mislabeling as it excuse to both delay the process, ask for unnecessary personal information, and to dock my winnings/withdrawal by 80%.
And they went as far as to manipulate the transaction history from the backend of their site.

Despite satisfying all conditions, the operator has stalled payment indefinitely. Customer support provides no actionable explanation, relying instead on endless boilerplate scripts regarding "processing delays."
Direct formal communications sent to ⁠[email protected]⁠, parent company ⁠Primrose Media Limited⁠, and the licensing regulatory inbox have yielded zero resolution or execution of payment.
The last correspondence I received is an email saying my withdrawal is on the way on 9/21 and have ignored every email I’ve sent asking for an update/explanation. In most recently, Dave deactivated my account where I can’t even access the site or support by any other means other than email that’s been ignored.
I am requesting that this abomination of a platform be held accountable for their bad faith behavior and misconduct.
Chart Pointer
17h left
$1,000
Withdrawal Blocked Because Required Wire Method Is Unavailable

Hello AskGamblers Complaint Team,


I am asking for your assistance again regarding my $2,500 withdrawal from Raging Bull Casino, originally requested on August 17, 2026.


I want to clarify that I have been cooperating with Raging Bull and have attempted to follow their withdrawal instructions.


I initially requested my withdrawal through Bitcoin, but Raging Bull told me that because my debit card was my primary deposit method, the withdrawal had to be processed by bank wire.


I then provided my bank wire information for bank as instructed.

Raging Bull subsequently told me that they are unable to process transfers to bank at this time and instructed me to provide another bank account, along with a recent bank statement.


I contacted Raging Bull through live chat and asked why the wire could not be processed and requested escalation. Their representative told me:


“I don't see the exactly reason why we can't do wire transfers at the moment my apologies.”


I have now received another email from Raging Bull dated September 4, 2026, again confirming that they cannot process the wire to bank and asking me to provide a different bank account.


This leaves me in a situation where Raging Bull requires my withdrawal to be processed by wire, but the wire method they require is not available to my bank.


I have therefore asked Raging Bull to make a one-time exception and allow my $2,500 withdrawal to be paid through Bitcoin, since the required wire method cannot currently be completed.


I am willing to complete any reasonable verification required. I am not refusing to cooperate with the casino. I am simply asking for a workable payment method to receive my winnings.


My previous AskGamblers complaint was rejected because I was encouraged to cooperate with the casino's suggested payment method. I want to make clear that I did attempt to follow that payment method, but Raging Bull itself has stated that it cannot send the required wire to my bank.


Requested resolution:


I respectfully ask AskGamblers to assist me in obtaining my $2,500 withdrawal, preferably by allowing Raging Bull to process it through Bitcoin as a one-time exception, or by helping establish another reasonable payment method that I can actually use.


I can provide screenshots of my conversations and Raging Bull's September 4 email confirming the issue.


Thank you for reviewing my complaint and helping me find a resolution.


Kevin

Status solved Resolved
$500