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Withdrawal Request Still Not Processed


5 years ago
This has been a beyond cumbersome process and still have not received the money from my initial withdrawal request for $2000 which I initiated July 5th. After going through their exhaustive and tedious verification process and submitting all the necessary documents requested I was approved. I provided my banking information only to find out because I am in the US they only worked with certain banks, despite my bank being able to accept international wire transfers. So then I opened a new bank account that they worked with and provided that information. This was processed at the end of July, upon further follow-up weeks later, the withdrawal amount was reposted into my account, minus $200 so now had $1800 customer service then told me that this was due to a bonus related amount, I did not argue, but further they told me I needed to re-request my withdrawal again due to their payments team determining the payment was to be issued via bitcoin. This was due to my initial deposit being made via bitcoin. However, there is no withdrawal option for users other than wire transfer, and had I not followed-up repeatedly would never have been communicated with regarding the hold-up or issues related to any aspect of this entire withdrawal request and process I have thus far encountered.

Per customer chat service representatives, I resubmitted again my withdrawal request on August 26th for $1810.42. Per the terms of the casino my withdrawal request should have been reviewed and approved within 7 days of receiving it, even more so given it had previously already been approved. However, it’s been over 20 days and still nothing. Mind you, I have over 5-7 chat transcripts with customer service chat representatives that all say their escalating my withdrawal request and that they will have a manager follow-up and nothing again has been done.

There is no ability to call or even speak with a manager or anyone in a position of power to do anything. It’s really frustrating but I keep trying to be patient as well as keep following-up but hope this site will be able to procure a result. I have done everything they have asked and have all the required documentation and information which they verified via several of these chat sessions also.

They also have my bitcoin wallet information as requested I submit the day I had to re-request my withdrawal. So there should be no reason why my already approved withdrawal request hasn’t been reapproved or processed at this point, let alone issued payment. I have been trying to get this money like I said since July 5th. Hope you can help! Thanks and appreciate sited that do what you do as otherwise we are basically left to no other means to get a resolution.
Disputed Casino Raging Bull Casino
Amount $1810.42

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
This has been resolved!!! Thank you Raging Bull and Ask Gamblers! I received payment late last night via Bitcoin! Whooooo! Thank you.
User name loyalty-level-2
STILL WAITING FOR PAYMENT
(See attached screen shots)

I still need them to process and issue payment since making my initial request on June 15 was approved since August 15 and then re-approved again on August 28 after they requested I resubmit my request after realizing the amount had been re-deposited to my account after their payouts team arbitrarily changed the method of payment from wire transfer to Bitcoin, and resubmitted it on August 26th and was re-approved by them on August 28th and is “still being processed” with no actual commitment to when payment is going to be issued... if ever. This has been over a three month process and still have not received payment to date (September 17th) which is well beyond their terms and conditions payment periods committed to on their website. So, if we the players are held to their numerous and strict terms and conditions as outlined, why are they not committed or obligated to comply or fulfill their own terms as outlined
for withdrawals and payment time as stated of 7-10 business days for review/approval and once approved 7-10 business days to issue and receive payment???? and , as stated “it’s the strict terms and conditions agreed to and between us [Raging Bull] and the player”

Please understand I have been beyond patient and adhered to all that was asked of me by Raging Bull throughout this process with the faith they intended to fulfill their own terms related to withdrawal requests and payment of my approved withdrawal request and still have no email informing me the money has been sent it over month later. Please help!!!!

Also, have included a screen shot of my transaction history and chat transcript from two days ago with customer service explaining it had been approved but “STILL BEING PROCES­SED­/PR­OCE­SSING” but so sense of when I would actually be issued the money which is supposed to be paid 7-10 Business days after approved from AUGUST 16th being the first date approved, but changing how they were paying it out, nor was I provided notification regarding the money being returned to my account due to this change by them and upon inquiring to customer service was told I had to submit the SAME WITHDRAWAL request again AUGUST 26th and SAME APPROVAL or RE-APPROVAL reflects AUGUST 28th but and now we are at SEPTEMBER 17th ... both of these dates making this over a month with NO PAYMENT ISSUED... please help resolve this!!!

Raging Bull Casino Complaint Stats

Resolved 590 / 642
Avg. Amount $2,640
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino
Withdrawal Blocked Because Required Wire Method Is Unavailable

Hello AskGamblers Complaint Team,


I am asking for your assistance again regarding my $2,500 withdrawal from Raging Bull Casino, originally requested on August 17, 2026.


I want to clarify that I have been cooperating with Raging Bull and have attempted to follow their withdrawal instructions.


I initially requested my withdrawal through Bitcoin, but Raging Bull told me that because my debit card was my primary deposit method, the withdrawal had to be processed by bank wire.


I then provided my bank wire information for bank as instructed.

Raging Bull subsequently told me that they are unable to process transfers to bank at this time and instructed me to provide another bank account, along with a recent bank statement.


I contacted Raging Bull through live chat and asked why the wire could not be processed and requested escalation. Their representative told me:


“I don't see the exactly reason why we can't do wire transfers at the moment my apologies.”


I have now received another email from Raging Bull dated September 4, 2026, again confirming that they cannot process the wire to bank and asking me to provide a different bank account.


This leaves me in a situation where Raging Bull requires my withdrawal to be processed by wire, but the wire method they require is not available to my bank.


I have therefore asked Raging Bull to make a one-time exception and allow my $2,500 withdrawal to be paid through Bitcoin, since the required wire method cannot currently be completed.


I am willing to complete any reasonable verification required. I am not refusing to cooperate with the casino. I am simply asking for a workable payment method to receive my winnings.


My previous AskGamblers complaint was rejected because I was encouraged to cooperate with the casino's suggested payment method. I want to make clear that I did attempt to follow that payment method, but Raging Bull itself has stated that it cannot send the required wire to my bank.


Requested resolution:


I respectfully ask AskGamblers to assist me in obtaining my $2,500 withdrawal, preferably by allowing Raging Bull to process it through Bitcoin as a one-time exception, or by helping establish another reasonable payment method that I can actually use.


I can provide screenshots of my conversations and Raging Bull's September 4 email confirming the issue.


Thank you for reviewing my complaint and helping me find a resolution.


Kevin

Chart Pointer
86h left
$2,500
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Status solved Resolved
$1,999