After some delayed withdrawal payments I made contact with Raging Bull to enquire as to where my payouts were. I was then asked to provide new information for a bank wire transfer, including SWIFT codes. Previously I had been paid no problems via wire card, however I was told this option was no longer available. After sending the required information to the email address provided, I did not receive an update and became concerned about the information I had sent and if it was in the right hands. Upon contacting Raging Bull via Live Chat I was told to resend the information to numerous different email addresses and was also told that the person who initially asked me for the information was more than likely not working for Raging Bull! ( Despite the email coming from their team).
After almost two weeks of waiting, I have had multiple live chat conversations that have been saved via email transcript that confirm my withdrawals were approved, and paid via Bank Wire. However with repeated conversations with my bank it is clear that this cannot be the case as Bank Wire is very fast and my bank is a direct receiver of SWIFT transactions so there should not be any delay.
As it stands Raging Bull have told me that I have over $10000 that has been approved and paid to me, yet no funds have reached my accounts. These were initially said to have been processed around the 24th of July.
Raging Bull continues to ask me to deposit funds and continue playing, but I have completely lost faith in the legitimacy of this company. I am happy to provide screenshots and email transcripts if required showing the information regarding payments if necessary.
I look forward to a resolution.