Express payout over 2 months still waiting
I have made multiple deposit at this casino
And this is my 1st withdrawal, I was offered express which I took
It took 4 times to Submit and verify my documents after it had to be escalated they were approved.
Then I heard nothing I went on live and spoke again I all screen shots as well as emails
I was told another 8-10 to have the withdrawal approved
Again I waited and was told nothing
I had to contact live chat again Have it escalated again to be told my withdrawal has been approved it would be another 8 to 10 days Before it would be sent
Again I waited And I have now spoken to 3 different people had escalated to the financial department spoken to someone there I have screenshots and emails of everything right now need to wait again to have an email from somebody in the financial department I don’t understand how it could take so long with my account has been verified
My documents have been verified and approved my withdrawal has been verified and approved there is nothing left but to send it but every time I contact them I’m given a generic answer , And told it has been escalated and will be another 8 to 10 days my initial win was at the end of August it is now December just say I’m frustrated is an understatement and the lack of communication of the numerous emails I’ve sent and had no response I’m beginning to think I’m never going to see the money
And this is my 1st withdrawal, I was offered express which I took
It took 4 times to Submit and verify my documents after it had to be escalated they were approved.
Then I heard nothing I went on live and spoke again I all screen shots as well as emails
I was told another 8-10 to have the withdrawal approved
Again I waited and was told nothing
I had to contact live chat again Have it escalated again to be told my withdrawal has been approved it would be another 8 to 10 days Before it would be sent
Again I waited And I have now spoken to 3 different people had escalated to the financial department spoken to someone there I have screenshots and emails of everything right now need to wait again to have an email from somebody in the financial department I don’t understand how it could take so long with my account has been verified
My documents have been verified and approved my withdrawal has been verified and approved there is nothing left but to send it but every time I contact them I’m given a generic answer , And told it has been escalated and will be another 8 to 10 days my initial win was at the end of August it is now December just say I’m frustrated is an understatement and the lack of communication of the numerous emails I’ve sent and had no response I’m beginning to think I’m never going to see the money
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.