Pulsz Casino - Account closed while waiting for redeemed funds

I have all the email threads from the customer support teams, I have all my emails of being fully verified screenshots of all of it. Around noon today April 12th 2023 I stopped receiving any emails from them regarding them locking my account, my money I won, or doing another verification process I've called left voicemails nothing I just want my money pulsz. I've got bills I gotta pay and what I won is very needed. Please do the right thing and send me my money

Here are some of the screenshots of the emails

Update
Got an email this morning picture attached stating
Dear Austin,

Thank you for reaching out to us.

My name is Indigo and I will help you today.

Austin, we do apologize for this inconvenience. Thank you for submitting your documents. To complete your verification, I have escalated your case to our Security Team for review.

Be aware that it might take up to 72 hours in order to have a response.

Additionally, please note that your account has also been reopened.

Once an update is available, we will contact you straight away.
Best Regards,

Indigo
Supervisor
KYC Team
Pulsz.com
Okay so account is unlocked but what about my redemption I just want my money I rightfully won $300

Another up date apparently I'm just waiting for re verification process to finish to receive my $300 redemption
Will post further updates as they come along

Still waiting for an update on when to expect redeemed funds

Just waiting on my money to hit my account now I guess this has been resolved thanks

Dear Pulsz Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

It's been resolved

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.