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Pulsz Casino - Refusing to pay out even though i was able to spend money

UNRESOLVED

Complaint Info

Disputed Casino

Pulsz Casino
3 weeks ago

For a few months now pulzs has had my account restricted stating that I am part of some lawsuit that I'm not a part of nor have I ever signed anything saying I was part of it. This morning I just checked in on it and it was allowing me to bet money so throughout the day I spent almost 2,000 and I went to go redeem my winnings and it's saying that I cannot redeem my winnings so they are legally taking my money and refusing to pay any winnings that is theft they allowed to spend momey amd now won't pay.

AskGamblers
3 weeks ago

Dear @Jtidwelll314,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

AskGamblers
2 weeks ago

Dear Pulsz Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Pulsz Casino Complaints

  • 56 of 172 Resolved
  • 2 days Avg. Response Time
  • 4 days Avg. Complaint Duration
  • 10,434 USD Avg. Amount

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